Special Information 1/2022
Thank you for your understanding that due to supply chain shortages and shipping delays there are certain items out of stock. We appreciate your patience as we do our Best to ship your order as quickly as possible. Please keep in mind that due to ongoing carrier and mail delays, your order may take up to 14 business days to arrive. These delays are beyond our control and we will ship your items as soon as we can.
All shipping charges for internet orders delivered within the continental United States assume GROUND delivery. You can chose expedited shipping in checkout for an additional fee that will be displayed.
We offer FREE GROUND SHIPPING on Portable/Accessory orders over $50. This can be a limited time offer and only valid for retail customers in contiguous US. Excludes all trolleys.
ABMP/AMTA/ZEEL members receive free ground shipping on Portable/Accessory orders over $75.
We offer $250 CURBSIDE SHIPPING per stationary table. This can be a limited time offer and only valid for retail customers in contiguous US. Please call if you want Inside or White Glove delivery (not offered online). Additional Fee will apply, more details below.
We offer ABMP/AMTA/ZEEL etc. members $325 curbside shipping per stationary table
If special or additional services are needed, please call Earthlite's Customer Service Department at 800-872-0560 or 760-599-1112 for rates and availability.During checkout you certify you are providing the correct shipping address. Please be sure to check your shipping address for errors before processing any orders. We cannot be held responsible for products shipped to the wrong address due to input error. If a package is returned due to an incorrect or incomplete shipping address provided by you, you will be responsible for the return shipping cost as well as the re-delivery cost. We are not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.
Domestic Shipping Times and OptionsPortable Tables, Chairs and Accessories will typically ship within the business days displayed on the product page and the estimated ship date can be found on your order confirmation. Stationary- and Lift Tables show the lead time on each product page and on your order confirmation. Custom options such as stain will take longer lead time. Transit times range from 1 to 7 business days depending on the region.
Any orders placed on nights, weekends, holidays, or after 4:00 P.M. PST will not be processed until the following business day.
Curbside DeliveryCurbside service provides delivery of your item(s) to the curb at the end of your driveway. This service does not include delivery to doors, into buildings, setup, assembly of items nor removal of packaging materials. Your item will be delivered on a lift gate truck and will be taken off the truck by the delivery driver.
Inside or White Glove Delivery ServiceIf curbside delivery isn’t adequate for your needs, please call one of our friendly customer service representatives at 800-872-0560 or 760-599-1112 or you can email us at firstname.lastname@example.org for an Inside or White Glove Delivery* quote.
White Glove delivery includes unloading the shipping truck, unpackaging the equipment, placing the equipment in the desired space, and debris removal. To provide an accurate quote for this service please reach out to us with the form in the link filled out. It’s important the information is accurate and thorough, so the delivery company will have the proper equipment and man power to safely, quickly delivery your equipment. (*White Glove delivery does not include the equipment being powered on, tested, demonstrated or plumbed (for pedicure products). THIS SERVICE COMES WITH AN ADDITIONAL CHARGE on top of our flat freight costs.