Returns & Refunds
If, for any reason, you are not completely satisfied with your Earthlite portable table, chair, or accessory, you may return it within thirty (30) days for a full refund (excluding shipping charges on the original order). Customized or upgraded portable tables, chairs, and accessories are non-refundable. Standard stationary and lift tables, may be returned within thirty (30) days for a refund on the subtotal (excluding shipping and handling charges on the original order) less a 20% restocking fee. Customized or upgraded stationary and lift tables are non-refundable. All returns must provide proof of original purchase to obtain an Earthlite Return Material Authorization (RMA), as well as be in like-new condition and in the original packaging. We do not accept returns on any type of custom orders. Customers will be responsible for all shipping charges. Any returned items without an Earthlite Return Material Authorization (RMA) number will not be processed. You must obtain RMA number before returning.
After we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you have used during the purchase. It may take 5-10 business days for a refund to show up on your credit card statement. Please reach out to our customer support team for further assistance.
Returns can be requested in your account or if you are a guest user, please click herePlease send us the filled out RMA Request Form.